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BEFORE CONTACTING US, READ THE REPLIES TO THE
​MOST FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR PRICES?
COSTS DO NOT HAVE ANY TIME RATE BUT BE CALCULATED ACCORDING TO THE NUMBER OF NIGHTS. THE TABLE WITH RATES IS POSSIBLE TO THE "BOOKING AND RATES" PAGE
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HOW TO BOOK ? IS THE RESERVATION REQUIRED?...
​...BUT HOW MUCH TIME BEFORE?
THE RESERVATION MUST BE MADE THROUGH THE "BOOKING AND RATES" PAGE IF IT IS THE FIRST TIME YOU STAY AT US. IF YOU HAVE ALREADY BEEN OUR GUESTS, IT IS SUFFICIENT  SEND US A MESSAGE. BOOKING IS FUNDAMENTAL IN LONG BRIDGES OR GREAT HOLIDAYS AS FOR EXAMPLE, IMMACULATE, CHRISTMAS, NEW YEAR'S EVE, EASTER BUT IS ALWAYS ALWAYS RECOMMENDED.

I WOULD LIKE TO BOOK BUT I'M NOT SURE OF THE DATES
IT IS ADVISABLE TO EVERY WAY TO MAKE AN ORIENTATIVE RESERVATION,   
IT WILL BE POSSIBLE IN THE FUTURE TO CHANGE OR CANCEL IT.

HOW TO CANCEL MY RESERVATION?
TO CANCEL THE RESERVATION, SEND A MESSAGE (FILLING IN THE FORM BELOW)  BY ENTERING THE RESERVATION NUMBER OR THE VEHICLE PLATE.

I HAVE TO PAY IN ADVANCE?
ABSOLUTELY NEVER, AN ACCOMMODATION DURING THE RESERVATION WILL NOT BE REQUIRED. PAYMENT IS REQUIRED ONLY IN OUR STRUCTURE, GENERAL AT THE TIME OF DEPARTURE, EXCEPT FOR THE PERIODS OF MAXIMUM AFFLUENCE, IN WHICH PAYMENT ON ARRIVAL IS REQUIRED.

ANIMALS ARE ALLOWED?
IN THIS AREA PETS ARE ACCEPTED PROVIDED THAT ARE MANAGED IN RESPECT OF OTHERS. IT IS MADE TAXATION REQUIRED FOR THE DOGS OF GREAT AND MEDIUM SIZE TO WEAR THE LEASH AND THE MUZZLE, FOR THOSE OF SMALL SIZE ONLY THE LEASH.NO EXCEPTIONS IN COMPLIANCE WITH SECURITY AND ALL CUSTOMERS ARE NOT PERMITTED

UNTIL WHAT TIME CAN I ARRIVE WITH THE VEHICLE?
AT ANY TIME SINCE THE AREA IS OPENED H24. AFTER 21.00 HOURS, YOU MUST HAVE A DOOR PHONE AND THE GUARDIAN WILL GIVE YOU TO THE AREA.

WITHIN WHAT DO I HAVE TO FREE THE PITCH?
THE OUTPUT IS ALWAYS EXPECTED BY 12.00 PM IS ALWAYS PROVIDED FOR THE "LATE CHECK-OUT" OR THE DELAYED EXIT UNTIL 21:00 WITH A SUPPLEMENT OF € 7.00. TO TAKE ADVANTAGE OF THIS OPTION, DURING THE PERIODS OF GREAT AFFLUENCE, IT IS INDISPENSABLE TO REQUEST THEM AT THE TIME OF THE RESERVATION.

IN YOUR AREA IS IT POSSIBLE TO USE THE GENERATOR GROUP?
WE ARE SORRY BUT IN OUR AREA IT IS FORBIDDEN TO USE THE GENERATOR GROUP.​
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